Emotional Exhaustion in Public Universities Undergraduate Students during Open and Distance Learning Session


  • Nurul Asma Mazlan, Nur Aqilah Norwahi, Nik Mahfuzah Nik Mat, Mohd Faizulamri Mohd Saad, Nur Zainatul Nadra Zainol


emotional exhaustion, public universities, Open and Distance Learning, Covid-19 pandemic


This study focuses on factors leading to emotional exhausted among public university students in Malaysia during implementation of Open and Distance Learning (ODL) sessions due to Covid-19 pandemic. It is to identify how these factors could affect their mental and emotion. This study collected survey from 392 students from three various university in Malaysia. The study is descriptive and analytical which using quantitative method using SPSS and PLS-SEM analysis in order analyse the relationship between all the variables. Result shows that it can be signified that there is a positive and strong relationship existed among students, lecturers and family during ODL sessions.