The Effect of Workload on Employee Organizational Commitment through Work-Family Conflict and Work Stress, PT. Sakti Mobile

Abstract

This study aims to improve employee organizational commitment at PT Sakti Mobile, by analyzing the direct effect of workload on work stress, direct effect of work-family conflict on work stress, direct influence of work stress on organizational commitment, direct influence of workload on organizational commitment, and direct influence of workload on organizational commitment. direct work-family conflict on organizational commitment, direct effect of workload on work-family conflict, indirect effect of workload on organizational commitment through work stress, and indirect effect of work-family conflict on organizational commitment through work stress. This study uses a quantitative approach with a survey method. The sample used as many as 207 people. Research data obtained from the distribution of questionnaires and analyzed using Structural Equation Modeling (SEM). The results showed that: (1) workload, work-family conflict had a direct effect on work stress, (2) workload, work stress, work-family conflict had a direct effect on organizational commitment, (3) workload had a direct effect on work conflict. - family, (4) workload through work stress has an indirect effect on organizational commitment, (5) work-family conflict through work stress has an indirect effect on organizational commitment. In addition, the emphasis in this study that to increase organizational commitment is to pay attention to work-family conflict and workload on organizational commitment.